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our privacy commitment
We
are committed to respecting your privacy and recognizing your need for
appropriate protection and management of personally identifiable
information you share with us (the phrases 'personally identifiable
information’ or ‘personal information’ mean any information by which
you can be identified, such as your name, address, telephone number,
etc.). The purpose of this privacy policy is to inform you what
personally identifiable information or personal information we may
collect from you when you visit our web site, how we use such
information, and the choices you have regarding our use of, and your
ability to review and correct, the information.
As part of our
commitment to your privacy, Cool Tools supports and adhere to the
guidelines and practices adopted by the Direct Marketing Association's
‘Privacy Promise to American Consumers.’ We have agreed to (1) provide
customers with notice of their ability to opt out of information
rental, sale exchange with other marketers: (2) honor customer requests
not to share their information with other marketers and (3) honor
customers' request not to receive mail, telephone or other
solicitations from Cool Tools.
what information is collected?
In
general, you can visit many of our web pages without telling us who you
are or revealing any personal information about yourself. For each
visitor to our web page, our web server automatically recognizes only
the consumer's domain name, but not the e-mail address (where
possible). We may track the Internet domain address from which people
visit us and analyze this data for trends and statistics, but
individual users will remain anonymous, unless you voluntarily tell us
who you are.
There may be times (such as when you purchase or
order a product, subscribe to service, or promotions etc) at which we
ask you to provide certain information about yourself such as your
name, shipping/billing address, telephone number, email address, credit
card information, birth date, gender, occupation, personal interests,
etc. We also maintain a record of your online product purchases.
Whether or not to provide such information is completely your own
choice. But if you choose not to provide this information we request,
you may be unable to purchase products, or access certain services,
offers and content on our website.
using information about you
Your
e-mail information is not shared with other organizations for
commercial purposes. We do not partner with or have special
relationships with any ad server companies. We use the personally
identifiable information you provide for internal purposes, such as
confirming and tracking your order, subscription or registration,
analyzing tends and statistics, informing you of our new products,
services and offers, and providing you with information from and about
Cool Tools brands.
If you click the box to add your name to our
mailing list when you check out, you will receive periodic emails from
us with information on new products or notices. If you do not wish to
receive such mailings, please let us know by emailing customer service.
We never give, sell, rent or share your data with anyone for any reason.
We
may contract with companies or persons to provide certain services
including credit card processing, shipping, data management,
promotional services, etc. We call them our Service Providers. We
provide our Service Providers with the information needed for them to
perform these services. We also ask our service providers to confirm
that their privacy practices are consistent with ours.
cookies
Our
website uses 'cookies'. A cookie is a small amount of data that is sent
to your browser from a web server and stored on your computer's hard
drive. Generally, we use cookies to record session information, such as
items that consumers add to their shopping cart. You can generally set
your browser to not accept cookies or to notify you when you are sent a
cookie, giving you the chance to decide whether or not to accept it.
Without cookies, items will not be held in your shopping cart after you
leave the site. If you allow cookies, you can hold items in your
shopping cart for 30 days.
security
We
always use industry-standard encryption technologies when transferring
and receiving consumer data exchanged with our site, We do not keep or
store credit card information online or at our physical location..
No
data transmission over the Internet can be guaranteed to be 100%
secure. As a result, while we strive to protect your personal
information, we cannot guarantee or warrant the security of any
information you transmit to or from our website, and you do so at your
own risk. Once we receive your transmission, we will do our best to
protect its security on our systems
policy changes
From
time to time, we may use customer information for new, unanticipated
uses not previously disclosed in our privacy notice. If our information
practices change at some time in the future we will post the policy
changes to our web site to notify you of these changes and provide you
with the ability to opt out of these new uses. If you are concerned
about how your information is used, you should check back at our web
site periodically.
updated June 21, 2007
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