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Creative Rewards Terms & Conditions

    You are automatically enrolled in the Cool Tools Creative Rewards ("Program") when you shop online at www.cooltools.us. When you use your Creative Rewards Points, you agree to be bound by these Program Terms and Conditions. Cool Tools reserves the right at any time and from time to time, without notice, to add to, remove from, change or terminate the Program; for example, Cool Tools may change the Program benefits,  credit levels, Program affiliations or redemption offers at any time without notice. Participants are responsible for accessing these sites in order to keep informed of Program features applicable to Participants' rights and responsibilities with regard to the Program. For questions regarding the Program, Participants may also call 1-888-478-5060 (9 a.m to 4 p.m., (CST), Monday through Friday).

    Cool Tools Creative Rewards credits accrue and may be redeemed in accordance with these Program Terms and Conditions. Cool Tools may further restrict the Program based on your place of residence.

    When you obtain Cool Tools Creative Rewards credits, you have obtained a limited license from Cool Tools as described in the these Program Terms and Conditions. Accrued Cool Tools Creative Rewards credits are not your property. Cool Tools Creative Rewards credits are not transferable under any conditions, including upon a Participant's death, as part of a domestic relations matter, or in any other matter, and any purported transfer or exchange of Cool Tools Creative Rewards credits is null and void. Accrued Cool Tools Creative Rewards credits may not be combined with any other Program Participant's Cool Tools Creative Rewards credits. All accrued Cool Tools Creative Rewards credits will be forfeited upon your withdrawal from or termination of the Program.

    Cool Tools Creative Rewards credits have no MONETARY value and may not be combined with any other offer, discount, coupon or promotion. COOL TOOLS CREATIVE REWARDS CREDITS CAN NEVER BE CONVERTED TO CASH OR REFUNDED, EVEN UPON CANCELLATION OF YOUR ACCOUNT BY YOU OR TERMINATION OR SUSPENSION OF YOUR ACCOUNT BY US.

    To the fullest extent allowed by law, Cool Tools retains ownership rights in any and all Cool Tools Creative Rewards credits and grants you a limited, non-exclusive, non-transferable license to use Cool Tools Creative Rewards credits only as specifically designated by Cool Tools as part of the Program. In the event that your account is canceled or terminated by you or by Cool Tools for any reason, then you will no longer have the right to use any Cool Tools Creative Rewards credits stored in or otherwise associated with your account, without any compensation to you or any liability of Cool Tools. Once Cool Tools Creative Rewards credits are deleted from your account, they will not be reinstated, except at Cool Tools' sole discretion. Your only recourse and rights, if any, with respect to Cool Tools Creative Rewards credits obtained by you is to redeem such Cool Tools Creative Rewards credits in accordance with these Program Terms and Conditions pursuant to eligible redemption offers as specifically designated Cool Tools from time to time in Cool Tools' sole discretion.

    You are encouraged to redeem Cool Tools Creative Rewards credits stored in your account. Cool Tools reserves the right, at any time and for any reason, to terminate the Program or to otherwise cease to allow any and all uses of Cool Tools Creative Rewards credits previously permitted. In such cases, Cool Tools generally will attempt to provide advance notice to Participants and an opportunity for Participants to redeem then-existing Cool Tools Creative Rewards credits for eligible offers, as designated at such time by Cool Tools in its sole discretion; however, Cool Tools makes no guarantee there will be any such redemption offers available at such time.

    The availability of any feature or aspect of the Program cannot be guaranteed.The existence of a particular offer available for redemption of Cool Tools Creative Rewards credits is not a commitment by Cool Tools to maintain or continue to make such offers in the future. Cool Tools Creative Rewards credits required for any redemption offer may increase at any time. The scope, variety and type of offers that may be available for redemption of Cool Tools Creative Rewards credits can change at any time. Cool Tools have no obligation to continue making offers available for redemption of Cool Tools Creative Rewards credits. In addition, we may limit your use Cool Tools Creative Rewards credits stored in your account, including applying limits to: the number of Cool Tools Creative Rewards credits you may have stored in or credited to your account balance at one time, the number of Cool Tools Creative Rewards credits you may redeem within a given time period (for example, one day), or the number of Cool Tools Creative Rewards credits you may obtain per promotion. We also may remove Cool Tools Creative Rewards credits from your account if they are posted to your account in connection with an activity that is subsequently voided, canceled or involves a return.

    Participant Eligibility
    Only one Cool Tools Creative Rewards account allowed per individual. Provision of false information or omission of any information requested on any Program enrollment or redemption form or receipt may be grounds for denial of enrollment and/or accrual of Cool Tools Creative Rewards credit in the Participant's account. Bulk wholesale accounts excluded.

    How Cool Tools Creative Rewards Add Up
    When you purchase: $25
    You will earn: 25 points

    When you purchase: $100
    You will earn: 100 points

    Points are earned or spent. When you spend points, you do not accumulate new points on the redeeming order. If you believe that you have validly obtained any Cool Tools Creative Rewards credits that have not posted to your account, then you must contact us within 2 months after the date you claimed to have obtained Cool Tools Creative Rewards credits. You acknowledge and agree that we may require reasonable documentation to support your claim and our resolution of your claim after our internal customer service review processes will be considered binding and final by you.

    Reward Redemption
    All redemption offers are subject to availability. Certain restrictions may apply to specific redemption offers.

    After a Participant has redeemed Cool Tools Creative Rewards credits, the Participant will not be able to exchange, refund or return the credits for redeposit in the Participant's account.

    By redeeming a Cool Tools Creative Rewards, the Participant releases Cool Tools, subsidiaries and affiliates from any and all liability regarding the Program or any redemption or use of Cool Tools Creative Rewards credits. Cool Tools Creative Rewards is not responsible for replacing lost, stolen or mutilated gift certificates, merchandise or anything else obtained by redemption of Cool Tools Creative Rewards credits.

    Orders to which Creative Rewards store credit has been applied do not themselves quality for Creative Rewards points. This is regardless of whether the certificate amount covers all or part of the order.

    Miscellaneous
    Participants are responsible for all taxes, liabilities, surcharges and any other fees associated with participation in the Program.

    To the fullest extent allowed by law, Cool Tools makes no warranty, express or implied, regarding merchantability, fitness for a particular use or otherwise, regarding the Program or anything obtained by redemption of Cool Tools Creative Rewards credits, AND Cool Tools is not liable or responsible for special, incidental, punitive, consequential, or exemplary damages arising from the or related to the Program or use in any manner of anything obtained by redemption.

    You acknowledge and agree that the results of our internal customer service review processes will be considered binding and final by you with respect to any and all matters arising from or related to the Program. Cool Tools may audit any Participant's account at any time, with or without notice to the Participant, to ensure compliance with these Program Terms and Conditions. Cool Tools, in its sole discretion, may cancel, suspend or otherwise limit your access to Cool Tools Creative Rewards credits stored in your account if there is any suspicious, fraudulent, abusive or unlawful activity associated with your account. If we cancel, suspend or otherwise limit access to Cool Tools Creative Rewards credits stored in your account, your right to use Cool Tools Creative Rewards credits stored in your account immediately ceases. We will use reasonable efforts to investigate accounts that are subject to access limitations and to reach a final decision on the limitations promptly. Cool Tools reserves the right to pursue legal action in the event of fraud, misrepresentation, abuse or violation of the Program Terms and Conditions.

    The Program is subject to applicable government laws, rules and regulations. Void where prohibited.